The world is complex and this complexity makes it imperative for all organisations to have guidelines for behavior.
It is important for all your clients or customers, your staff and other stakeholders – to understand exactly what your organisation stands for and how they can expect you to conduct business.
A Code of Conduct is basically a set of standards describing the behaviour you expect of your own people. Relevant laws, regulations and internal policies do not govern all behaviour. A Code of Conduct should be an integral part of the way you work every day. The Code doesn’t change the basic nature of the business you undertake, but instead it should articulate the way you strive to conduct business.